Q1. I cancelled my order, why I still do not receive the refund?
A: After the order is cancelled, it takes about 7 working days for aliexpress to process the refund.
Q2. Is there any Customs tax?
A: Usually we will put low amount in the invoice to avoid Custom tax, but due to different policy in different countries (especially in South American and African countries), there might be some Custom tax which is not considered in the price and should be paid by buyer. You could leave a msg when placing order about how much you want us to write on the invoice.
Q3. What is your Returns/Exchange policy?
A: All returns will be considered on a case by case basis. All hair must be in the original packaging with all labels still attached. Unravelled or used bundles could not be returned or exchange.